Terms of Service

These Terms of Service ("Terms", "Terms and Conditions") govern your relationship with wanderclose.com website (the "Service") operated by Wanderclose ("us", "we", or "our").

Please read these Terms and Conditions carefully before using the Service. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms and accept all legal consequences. If you do not agree to these terms and conditions, in whole or in part, please do not use the Service.

 

Availability, Errors and Inaccuracies

All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us and our partner vendors. 

We have made every effort to display as accurately as possible the colours and images of our products that appear on the website. However, it is important to recognize that a perfect match is not always possible. Our partner vendors are responsible for making the products and we hold no responsibility in the differences between what’s on the website and what the final product might look like.

Despite our best efforts, the products or services available on our Service may have an error regarding the price, be inaccurately described, or be unavailable. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

Purchases

If you wish to purchase any product or service made available through the Service, you may be asked to supply certain information relevant to your purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and the shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of purchases.

We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected. 

Delivery

Every item listed on Wanderclose is made to order and needs time to craft. Each vendor has their own turnaround time and the available delivery dates listed on each product reflects this. Should there be any unanticipated changes in their schedule, we will contact you right away.

Delivery time ranges from 8am - 7pm and might be delayed due to external factors such as weather phenomenon, bad traffic accidents, strikes, terrorism, or city-wide lockdown.

We partner with a third-party courier to deliver the products. Wanderclose is not liable for any products damaged or lost during delivery. If the order is damaged upon arrival, please contact us right away with photos of the damaged goods.

Should the initial delivery be unsuccessful, we will contact you or the recipient to arrange for pickup on the next available pickup date.

Changes

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Contact Us

If you have any questions about these Terms, please contact us at stephanie@wanderclose.com